Help us put things right.
Preview document · Trading identity, contact channels and final policies must be approved before the public launch. Do not upload sensitive documents or bank details.
Our approach
We want concerns to be easy to raise and clearly handled. GetSwitched is responsible for concerns about its website and its own service. Once product journeys are live, we will explain which specialist partner or supplier is responsible for quotation, application, fulfilment and product support.
What to keep
Keep your enquiry reference, the date of the issue and a short description of what happened. Do not include passwords or payment details.
Public complaints channel
Use the form on this page to raise a concern about GetSwitched or email info@getswitched.co.uk. If your concern is about a supplier or partner, tell us which service it relates to.
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